Maximize retention rate across the book of business
Increase adoption of AlphaSense across client units to uncover opportunities
Identify revenue at risk to prevent churn
Collaborate with Account Executives to identify growth opportunities within the book of business
Hold business reviews with key stakeholders
Plan and execute onboarding and training initiatives for new users

🎯 Requirements

Relationship-driven with Fortune 1000 clients
Subject-matter expert with strong business acumen
Energetic and creative; quick learner
Understands SaaS, AI, and client engagement best practices
Results-focused, proactive, with grit
Strong communicator across analysts to C-level

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