Related skills
account management financial services relationship management saas renewals📋 Description
- Maximize retention rate across the book of business
- Drive adoption of AlphaSense across client units to uncover opportunities
- Identify revenue at risk to prevent churn
- Forecast retention rates
- Collaborate with Account Executives to identify growth opportunities
- Plan and execute onboarding and training for new users
🎯 Requirements
- Relationship-driven with Fortune 1000 clients
- A subject matter expert with strong business acumen
- Energetic and creative with fast learning
- Understand SaaS, AI, and research products
- Committed to delivering results and client outcomes
- Strong communicator across all levels
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