Related skills
account management customer success saas onboarding stakeholder managementπ Description
- Maximize retention rate across the book of business
- Increase adoption of AlphaSense within existing clients to uncover opportunities
- Identify revenue at risk to prevent churn
- Forecast retention rates
- Cultivate relationships to be seen as a strategic partner
- Hold business reviews with key stakeholders
π― Requirements
- Relationship-driven with Fortune 1000 clients
- SME with internal/external relationships and business acumen
- Energetic, curious, quick to learn
- Understands SaaS with AI/research products
- Results-driven with grit and initiative
- Strong communicator across all levels
π Benefits
- Equal opportunity employer
- Inclusive, respectful work environment
- Reasonable accommodations for qualified employees with disabilities
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