Related skills
account management financial services customer success saas renewals📋 Description
- Maximize retention rate across the book of business
- Drive adoption of AlphaSense across client units to grow revenue
- Identify revenue at risk to prevent churn
- Forecast retention rates and renewals
- Collaborate with Account Executives to identify growth opportunities
- Lead client onboarding and training for new users
🎯 Requirements
- Relationship-driven with Fortune 1000 clients
- Subject matter expert with strong business acumen
- Energetic, curious, quick learner
- Familiar with SaaS, AI, or research products
- Excellent oral, written, and presentation skills
- Proven track record in client engagement and renewals
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