Account Manager

📋 Description

• Manage day-to-day client relationships across strategic accounts.
• Serve as main client contact, translating needs into internal actions.
• Coordinate with delivery, operations, leadership, and tech teams to keep workstreams aligned.
• Drive meetings, updates, follow-ups, and action items across initiatives.
• Monitor account health, identify risks, and resolve issues early.
• Support scope planning and align teams on next steps.

🎯 Requirements

• 3+ years in account management or related roles.
• Experience managing complex enterprise relationships.
• Exceptional written and verbal communication across exec and teams.
• Proactive, resourceful, solution-oriented.
• Comfort with ambiguity in a fast-paced environment.
• A university degree in business, management, or related discipline.

🎁 Benefits

• 100% health, dental, and vision coverage from day one.
• Real impact: Build AI systems used by Fortune 500 companies.
• Growth & Learning: Continuous learning opportunities and influence over strategy.
• Ownership: Fast-growing data company where your work shapes outcomes and partnerships.
• Inclusion: Inclusive, diverse workplace at ShyftLabs.