Account Manager

📋 Description

• Collaborate with internal teams spanning Sales, Field Operations, Centralized Services, Product Management, and Implementation to ensure that projects align with client needs and expectations.
• Gain a deep understanding of client portfolios, partnering with clients to tailor growth strategies.
• Serve as the go-to contact for client communications, fostering robust relationships and exploring joint collaboration avenues.
• Monitor market developments, client feedback, and industry shifts to frame growth strategies that resonate with client and organizational goals.
• Lead client retention efforts by ensuring service excellence, anticipating client requirements, and delivering timely solutions.
• Document client interactions, sales endeavors, and growth metrics to inform strategic direction.

🎯 Requirements

• A minimum of 3-5 years in roles related to account management or sales
• Additional considerations made for experience focusing on property management.
• Have a comprehensive grasp of the residential single-family rental landscape, understanding its intricacies and demands.
• Strong business acumen with an in-depth understanding of customer needs and pain points related to property management, renovation and maintenance operations.
• Familiarity with local and state regulatory and compliance standards relevant to facilities management or single-family rental property management.
• Exceptional communication, negotiation, and presentation skills, vital for client interactions and stakeholder management that lead to deep relationships.

🎁 Benefits

• Health, Dental, Vision, Life, Disability options
• 401K retirement savings plan
• Paid vacation, federal and floating holidays
• Maternity/Paternity Pay
• Career advancement opportunities
• All the tools you'll need to be successful