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crm forecasting salesforce gainsight gong📋 Description
- Maintain low-touch daily contact with pooled accounts to drive renewals.
- Develop rapport by providing market insights and solutions for product value.
- Drive renewals, upsells, and expansion in low ARR accounts at scale.
- Provide weekly forecasts and monitor account data health.
- Build a pipeline of upsell opportunities at renewal or service.
- Manage end-to-end renewal processes to meet renewal targets.
🎯 Requirements
- Experience in sales or customer success (e.g., Account Executive, CSM, or AM).
- Proven success in monthly and quarterly sales forecasting.
- Strong business acumen and tech-savvy with focus on ROI and customer value.
- Ability to articulate product features to inspire sales and build trust.
- Experience creating sales strategies inclusive of 3rd party solutions.
- Strong communication and presentation skills via phone, video, and email.
🎁 Benefits
- Hybrid work arrangement within commuting distance to Toronto or Vancouver.
- Accommodations provided during the selection process.
- Opportunity to grow within enterprise-scale account management at Hootsuite.
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