Related skills
account management relationship management stakeholder management b2b english📋 Description
- Act as main contact for strategic clients using Ebury Connect.
- Build long-term relationships with clients and partners.
- Increase client revenue via upsell and cross-sell.
- Conduct regular performance reviews and follow-ups.
- Ensure excellence in operational processes for accounts.
- Coordinate with internal teams on incidents and improvements.
🎯 Requirements
- Experience in Customer Success or Relationship Management.
- Experience in international payments and FX operations.
- Experience managing corporate or B2B accounts.
- Excellent communication and stakeholder management.
- Analytical mindset with problem-solving skills.
- Cross-functional collaboration across ops and commercial teams; Advanced or fluent English.
🎁 Benefits
- Structured training programme: Ebury Business Developer Academy.
- Dedicated mentorship from Heads of Desk and senior Account Managers.
- Cutting-edge technology and tailor-made tools.
- Clear, accelerated career progression toward leadership roles.
- Dynamic, supportive culture with teamwork and growth.
- Generous benefits tailored to location (healthcare and social benefits).
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