Related skills
payments account management stakeholder management b2b operations📋 Description
- Act as main contact for strategic clients using Ebury Connect.
- Develop commercial strategies to grow revenue via upsell/cross-sell.
- Conduct regular performance reviews and follow-ups with clients.
- Ensure excellence in operational processes for accounts.
- Coordinate with internal teams to resolve incidents and drive improvements.
- Gather client feedback to identify opportunities for optimization.
🎯 Requirements
- Previous experience in Customer Success or Relationship Management.
- Experience in international payments and foreign exchange operations.
- Experience managing corporate accounts (key accounts) or B2B partners.
- Excellent communication and stakeholder management skills.
- Analytical mindset with a problem-solving approach.
- Advanced or fluent English.
🎁 Benefits
- Comprehensive training through the Ebury Academy for sales skills.
- Dedicated mentorship from Heads of Desk and Account Managers.
- Cutting-edge technology and tailor-made tools and systems.
- Clear, accelerated career progression with defined leadership paths.
- Dynamic, supportive culture with teamwork and growth.
- Generous benefits package including health care and social benefits.
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