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renewals healthcare digital health upsell cross-sell📋 Description
- Own and grow a portfolio of mid-market and enterprise clients.
- Lead regular executive business reviews with clients.
- Drive retention and revenue growth via upsell and cross-sell.
- Leverage AI tools for planning, communications, and analysis.
- Build product knowledge to advise on Wheel solutions.
- Coordinate onboarding with Implementation and Solutions teams.
🎯 Requirements
- 3-5 years in account management or customer success.
- 2+ years in healthcare or digital health.
- Strategic business sense; renewals and upsell experience.
- AI fluency; uses AI tools in workflow.
- Excellent communication; ability to work with stakeholders.
- Bachelor's degree in Business, Healthcare or related field.
🎁 Benefits
- Medical, Dental and Vision
- Life and disability insurance
- 401K match
- Flexible PTO
- Parental Leave
- Stock options
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