Related skills
looker salesforce tableau meddpicc gainsightπ Description
- Own a portfolio of customers to drive adoption, value, and retention.
- Develop account plans to drive renewals, reduce churn, and growth.
- Present and negotiate renewal proposals; structure multi-year options.
- Monitor customer health using usage analytics and insights.
- Collaborate with Legal, Sales Ops, and Renewals on contracting and forecasting.
- Maintain product knowledge; guide adoption of features.
π― Requirements
- 7+ years in customer-facing roles (account mgmt, CS, or renewals).
- 4+ years managing renewals and growth in SaaS.
- Experience with Salesforce SFDC and analytics tools (Gainsight, Tableau, Looker).
- Bachelor's degree or equivalent experience.
π Benefits
- Competitive salary and benefits package.
- Flexible work arrangements.
- Company equity and ESPP.
- Generous paid vacation and holidays.
- Wellness programs and mental health support.
- Paid parental leave and volunteer time off.
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