Related skills
looker salesforce tableau meddpicc gainsight📋 Description
- Own a portfolio of existing customers to drive adoption and retention.
- Develop/account plans to drive renewals, reduce churn, and grow expansions.
- Present/negotiate renewal proposals and multi-year options.
- Monitor customer health via usage analytics and business insights.
- Collaborate with Legal, Sales Ops, Renewals for contracting/forecasting.
- Guide product knowledge to drive configuration and feature adoption.
🎯 Requirements
- 7+ years customer-facing experience in Account Mgmt/CS/Renewals.
- 4+ years managing renewals and growth in a SaaS environment.
- Experience using Salesforce (SFDC) and Gainsight/Tableau/Looker.
- Bachelor’s degree or equivalent experience.
- Ability to leverage data analytics and health metrics.
- Familiarity with MEDDPICC and COM frameworks.
🎁 Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Generous paid time off
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