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crm salesforce saas clari churnzero📋 Description
- Own 250+ DACH customers; drive renewals, growth, adoption.
- Act as strategic partner; use data/insights to identify expansion opportunities.
- Collaborate cross-functionally from onboarding through renewal to deliver value.
- Manage renewals and mitigate churn; influence long-term outcomes.
- Hybrid Cork, Ireland office; fluency in German required.
🎯 Requirements
- Fluent in German (written and spoken).
- 4+ years in SaaS Account Management/CSM with upsell/cross-sell record.
- Identify and execute expansion opportunities based on ROI, goals, adoption metrics.
- CRM proficiency; Clari, ChurnZero, Pendo; Salesforce/SFDC experience a plus.
- Strategic planning; 12-month roadmaps; account health checks.
- Proven track record of upsell/cross-sell; 200-300 accounts experience.
🎁 Benefits
- Hybrid work model in Cork, Ireland
- Global, fast-growing team with growth opportunities
- Collaborative, inclusive culture with cross-functional exposure
- Learning and career growth opportunities
- Equal Opportunity Employer; diverse team
- Work-life balance and flexibility
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