Related skills
account management negotiation upselling saas cross-selling📋 Description
- Own and manage a book of business
- Be the day-to-day contact for clients and ensure satisfaction
- Identify health and risk to improve retention
- Lead a process-driven upsell strategy within your book
- Become a specialist on Kinsta's services and value
- Maintain relationships with clients through regular reviews
🎯 Requirements
- 2-3 years SaaS sales or account management
- Juggle multiple account projects with attention to detail
- Experience upselling, cross-selling and renegotiation
- Tech-savvy with strong interest in technology
- Near-native English with exceptional writing skills
- Excellent communication and interpersonal skills
🎁 Benefits
- Flexible, remote-first environment
- Annual remote expense budget
- Flexible PTO
- Paid parental leave
- Annual professional development budget after one year
- Sabbatical every three years
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