Related skills
forecasting saas renewals accountmanagement relationshipmanagement📋 Description
- Maximize retention rate across the book of business
- Collaborate with Account Executives to identify growth opportunities
- Identify revenue at risk to prevent churn
- Plan and execute new user onboarding and training initiatives
- Cultivate relationships with users and stakeholders as a business partner
- Hold Business Reviews with key stakeholders
🎯 Requirements
- Relationship-driven with Fortune 1000 client experience
- Subject matter expert in internal/external relationship mgmt
- Energetic and creative with curiosity
- Understands SaaS business and client engagement best practices
- Committed to delivering results with grit and initiative
- Strong communicator with executives and analysts
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