Related skills
forecasting account management customer success saas renewals📋 Description
- Maximize retention rate across the book of business
- Increase adoption of AlphaSense across client units to grow revenue
- Identify revenue at risk to prevent churn
- Forecast retention rates
- Collaborate with Account Executives on growth opportunities
- Plan and execute new user onboarding and training initiatives
🎯 Requirements
- Relationship-driven with Fortune 1000 clients
- Subject matter expert with client relationship skills
- Energetic and creative with quick learning ability
- Understand SaaS engagement with customers
- Committed to delivering results with grit and initiative
- Strong communicator with executive-level skills
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