Related skills
reporting account management customer success onboarding partner relationships📋 Description
- Build and maintain relationships with strategic Breeder partners
- Primary contact for assigned accounts; ensure timely, proactive communication
- Conduct regular partner check-ins to ensure support and top-of-mind
- Own onboarding for new Breeder partners; ensure smooth integration
- Monitor account metrics; develop strategies to improve performance
- Address questions and mitigate account issues professionally
🎯 Requirements
- Strong communication, interpersonal, and relationship-building skills
- 2-5 years in account management, customer success, or client-facing roles
- Ability to manage multiple accounts and prioritize
- Experience in insurance, animal health, or pet industries
- Travel up to 20%
- Preferred: Experience working with Dog Breeders
🎁 Benefits
- Comprehensive medical, dental, and vision plan for you and your family
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) available
- Highly competitive 401(k) matching
- 20-day PTO; rollover; up to 30 days
- Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year
- Educational Assistance Program
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