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crm account management upselling onboarding retailπ Description
- Build and manage relationships with key retail media clients.
- Onboard new clients and provide ongoing platform training.
- Identify upsell opportunities and drive revenue growth.
- Provide strategic advice to optimize client campaigns.
- Resolve client issues with cross-functional teams.
- Collaborate with sales, marketing, and product for client success.
π― Requirements
- Bachelor's degree or MBA; technical background preferred.
- Retail media/account management experience.
- Strong communication and interpersonal skills.
- Sales strategy and upsell aptitude.
- Technical fluency; translate tech to retailer language.
π Benefits
- Direct and speedy execution; candid feedback.
- Culture of constant improvement and bold moves.
- Sports team mentality; collaborative and helpful.
- Remote options with coworking and yearly offsites.
- Valued for individuality; growth and mentorship.
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