Related skills
forecasting account management customer success prospecting negotiation📋 Description
- Own NRR: Manage post-sale lifecycle - renewals, expansions, churn mitigation.
- Drive growth: identify expansion opportunities within your portfolio and SKUs.
- Target Strategically: Prioritize high-potential accounts for long-term growth.
- Prospect and Outbound: Run proactive outreach within your base to expand relationships.
- Develop Stakeholder Maps: Build relationships from daily users to senior decision-makers.
- Sell Competitively: Position Aircall's value against competitors and address customer needs.
🎯 Requirements
- Experience in SaaS account management, commercial CS, or renewal mgmt with revenue targets.
- Strong consultative sales, prospecting, and negotiation skills.
- Customer-obsessed; curious about industries/use cases; adds value.
- Capable of developing expansion strategies, including stakeholder mapping.
- Confident in competitive sales cycles; articulate differentiation.
- Analytical, detail-oriented; forecast accuracy and pipeline hygiene.
🎁 Benefits
- Equity
- 100% covered medical, dental, and vision insurance
- 401k plan with company matching
- Unlimited PTO
- Wellness, internet, and childcare reimbursements
- Generous parental leave policy
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