Account Manager, Automation Accounts

📋 Description

• Own renewals and expansion across ~137 accounts (~$2M ARR).
• Manage a high-volume book via automated workflows.
• Drive renewals with timelines, urgency, and negotiations.
• Write concise client communications; scale outreach with automation.
• Identify upsell opportunities using customer signals and usage data.
• Expand relationships across teams and use cases; cross-functional collaboration.

🎯 Requirements

• 3+ years of B2B account management in SaaS or data products.
• Proven success managing high-volume, automation-first territories.
• Strong negotiation skills; renewals with senior stakeholders.
• Organized, fast-moving; execute consistently at scale.
• Experience with long-tail SMBs and complex institutional customers.
• Data-driven approach using signals and tooling.

🎁 Benefits

• Unlimited PTO, 10 paid holidays, 16 weeks parental leave.
• Comprehensive medical, dental, and vision plans.
• Matched and vested 401k plan.
• Employee Assistance Programs (EAP) and mental health support.
• Commuter benefits, phone reimbursement, gym membership discounts.
• Opportunities to grow and cross-functional collaboration.