Related skills
forecasting account management customer success renewals revenue growth📋 Description
- Own first-year relationship; onboarding, activation, value realization.
- Execute 90x90 framework to drive activation and value.
- Grow revenue by expanding pipeline; qualify opportunities.
- Maintain strategic engagement with stakeholders; spot whitespace.
- Lead renewal at month 12; manage risk and retention.
- Coordinate cross-functional teams to accelerate time-to-value.
🎯 Requirements
- Background in account management or customer success.
- Strong relationship skills; trusted advisor across stakeholders.
- Drive product adoption and early value realization in 90 days.
- Commercial acumen to identify expansion and support renewals.
- Ability to work autonomously in a remote, metrics-driven environment.
- Excellent written and verbal communication.
🎁 Benefits
- General and entity benefits.
- Flexible Paid Time Off.
- Team Member Resource Groups.
- Equity compensation & ESPP.
- Growth and development fund.
- Parental leave.
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