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forecasting account management sales saas pipeline📋 Description
- Manage the full sales cycle: retain, expand, upsell and cross-sell.
- Present Remote’s services to customers to enable upsell and cycle completion.
- Own and nurture relationships; stay in frequent contact; build partnerships.
- Design solutions for the communication needs of small and mid-sized businesses.
- Lead retention initiatives; participate in events; deepen relationships.
- Collaborate with cross-functional teams to ensure customer success.
🎯 Requirements
- Retain and grow existing accounts; drive expansion, upsell and cross-sell.
- Build relationships across personas including key decision-makers.
- Proactive communication to understand needs and gather feedback.
- Create and execute sales motions to grow revenue per account.
- Maintain pipeline, forecast outcomes, and provide accurate reporting.
- SaaS/account management experience; strong knowledge of sales processes.
🎁 Benefits
- Work from anywhere
- Flexible paid time off
- Flexible working hours
- 16 weeks paid parental leave
- Mental health support and stock options
- Learning budget and home office budget
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