Account Manager APAC

📋 Description

• Relationship management across all levels to maximise customer lifetime value.
• Create and maintain strategic account plans for growth opportunities.
• Execute upsell, cross-sell, and renewal strategies to increase ARR.
• Proactively mitigate risks and optimise product usage to avoid churn.
• Manage revenue inquiries and drive outbound engagement for growth.
• Provide actionable insights from customers to inform product development.

🎯 Requirements

• Bachelor’s degree in Business, Finance, or Accounting.
• 2–4 years in account management or customer success in SaaS/tech.
• Strong PowerPoint decks; consultative selling; strategic planning; clear communication.
• Understanding of audit and accounting processes and workflows.
• Knowledge of government procurement and compliance (preferred).
• CRM proficiency (Salesforce preferred); able to present to diverse stakeholders.

🎁 Benefits

• Innovation at our core; cutting-edge accounting tech.
• Collaborative culture; ideas valued and shared.
• Flexible work options, remote opportunities, good balance.
• Competitive compensation; salary and benefits.
• Impactful work; contributions affect client success.
• Recognition and career growth; rewards programs.