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account management data analysis customer success saas renewals📋 Description
- Own portfolio health with retention and expansion
- Lead upsell opportunities and manage renewals end-to-end
- Use usage data to identify renewal risks and opportunities
- Drive product adoption across all accounts
- Build executive relationships; turn customers into champions
- Maintain thorough account activity and prepare for reviews
🎯 Requirements
- 3+ years in B2B SaaS Account Management or Head Office Retail
- Expert technical competence in SaaS and AI
- Proven success growing existing accounts
- Ideally able to manage ~20 accounts
🎁 Benefits
- Enhanced parental leave policy
- 25 days annual leave plus holidays (extra day per year)
- Stock options scheme
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