Establish and manage top commercial account relationships to ensure satisfaction
Proactively maintain points of contact for continuity, training, and testing
Travel to customer sites to personalize the experience
Lead renewals and drive growth in annual recurring revenue
Educate clients on features and provide training; gather feedback
Liaise with internal teams to meet customer needs and deliver feature requests

🎯 Requirements

Strong interpersonal and written/oral communication
Self-motivated with minimal direction
Ability to drive projects to completion
Experience with Salesforce CRM
Able to collaborate across departments
Travel at least 50% of the time

🎁 Benefits

Vaccination required or in progress by start date (some exceptions)
Equal Opportunity/Affirmative Action Employer
Collaborative, team-oriented work environment

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