Related skills
b2b saas account management relationship management cross-functional collaboration travel tech📋 Description
- Retain and grow clients by building relationships and trust.
- Proactively manage churn risks and resolve escalations for high-value accounts.
- Act as a consultative partner, leading strategic conversations.
- Identify and close upsell opportunities aligned with client needs.
- Coordinate key client initiatives with Support, Product, and other teams.
- Advocate for clients internally, influencing feature development.
🎯 Requirements
- Legal authorization to work in the European Union.
- Proficiency in English; additional European languages are a plus.
- 2+ years in account management, B2B SaaS, or travel tech.
- Strong relationship management with track record of retention/growth.
- Commercial acumen and a consultative mindset to translate client needs.
- Willingness to travel within the EMEA region.
🎁 Benefits
- Global leave benefit including parental, grandparent, and extended care leave.
- Pension Plan.
- Central Amsterdam Location.
- Discount CZ insurance.
- Hybrid-friendly work setup.
- 26 vacation days per year.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Sales Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!