Related skills
devops distributed systems data infrastructure kafka cloud platformsπ Description
- Customer ownership, onboarding, adoption, and long-term success
- Lead onboarding engagements and ensure agreed outcomes
- Build relationships with champions and stakeholders
- Advocate for customers while aligning with company strategy
- Drive retention and expansion within accounts
- Collaborate with AEs, SAs, Product, Support, and Eng to enable success
π― Requirements
- 3β7+ years in Account/Strategic/Technical Account Management
- Experience with mid-market to enterprise B2B SaaS
- Proven renewals and expansions
- Strong stakeholder management and cross-functional collaboration
- Excellent communication, multitasking, organization, prioritization
- Preferred: data infra, streaming, DevOps, Kafka, cloud platforms
π Benefits
- Stock options
- Unlimited PTO + 10 holidays
- Private health insurance
- Learning and development allowance
- Employee referral program
- ClassPass membership
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