Related skills
slack account management data analysis salesforce excel📋 Description
- Oversee a team of key account managers serving Slice's shops.
- Manage a portfolio of Key Accounts, handling escalations and churn.
- Provide proactive, solutions-oriented support and cross-functional alignment.
- Drive growth and success of your team and shop partners.
🎯 Requirements
- 4+ years with enterprise-level B2B/marketplace clients (restaurant/hospitality preferred)
- Strong track record of individual performance
- Manage complex, high-value accounts with retention and growth
- Handle customer complaints, escalations, or high-risk situations calmly
- Mentor peers, lead projects, and serve as trusted contact; Salesforce/Slack/Excel
- Fluent in English and Spanish; proficient with Slice platform
🎁 Benefits
- Premium medical insurance
- Personalized training at start, plus ongoing development
- Clear sales career path and recognition for hard work
- Close partnership with AM leads and trainers for coaching
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