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crm payments account management customer successπ Description
- Collaborate with Account Managers on multiple accounts.
- Ramps and grows customers focusing on growth, satisfaction, and churn.
- Lead commercial discussions for joint accounts toward targets.
- Prioritize and manage multi-account projects with internal support.
- Provide internal feedback from customers.
π― Requirements
- 3+ years in a client-facing commercial role (account management, consulting, or payments).
- Based in Chicago with hybrid workplace; remote-only not offered.
- Professional English required; other languages a plus.
- Occasional domestic and international travel required.
π Benefits
- Cross-functional initiatives with high autonomy.
- Access to AM Academy for growth in payments.
- Global, multicultural team collaboration.
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