Related skills
looker salesforce jira chatgpt workdayπ Description
- Own incremental growth by retaining and expanding customers.
- Strategically tier your book to prioritize outreach and planning.
- Identify and drive increased usage to realize business outcomes.
- Collaborate with CS, SEs, Marketing, and Product to ensure success.
- Own contracting within your book including renewals and upsells.
- Provide accurate forecasts for renewals and amendments; update SFDC in real time.
π― Requirements
- Experience: 2+ years in SaaS sales, customer success, or account management with renewals.
- CRM & Project Management: Proficiency with Salesforce; strong renewal focus.
- Analytical: assess contract terms, identify upsell opportunities, resolve issues.
- Collaboration: cross-functional teamwork and clear communication.
- Time Management: prioritize tasks and deadlines in fast-paced environments.
- Financial Acumen: understanding of SaaS metrics; forecasting revenue impacts.
π Benefits
- 100% employer-paid medical insurance
- Generous PTO and sick time, parental leave, holidays, volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Company virtual happy hours, free food, and team-building activities
- Monthly cell phone stipend
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