Related skills
crm forecasting account management salesforce negotiation📋 Description
- Own growth of your book by retaining and expanding customers.
- Strategically tier and prioritize your book to refine outreach.
- Increase usage to deliver outcomes; research tailored use cases and cross-sell.
- Collaborate with customer success, sales, marketing, and product to deliver great experiences.
- Own contracting including renewals and upsells.
- Provide forecasts for renewals; keep SFDC updated in real time.
🎯 Requirements
- Experience: 2+ years in SaaS sales, customer success, or account management, including renewals/negotiations.
- CRM & Project Management: Salesforce proficiency; organized for renewals and accurate forecasting.
- Analytical Skills: assess contract terms, identify upsell opportunities, resolve issues.
- Collaboration: strong interpersonal skills for cross-functional teams and clear communication.
- Time Management: prioritize tasks and meet deadlines in a fast-paced environment.
- Customer-Centric Mindset: commitment to seamless customer experience.
🎁 Benefits
- 100% employer-paid medical insurance*
- Generous PTO, paid sick time, parental leave, holidays, and volunteer days
- RSU stock grants*
- Professional development and training opportunities
- Monthly cell phone stipend
- Mental health support platform with personalized resources
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