Related skills
slack looker salesforce jira zendesk📋 Description
- Own growth of your book by retaining and expanding customers.
- Take a strategic approach to tier your book and prioritize outreach.
- Identify and drive increased usage; plan outreach for new use cases.
- Collaborate cross-functionally with CS, Sales Engineers, Marketing, and Product.
- Own contracting within your book, including renewals and upsells.
- Provide accurate forecasts for renewals using SFDC.
🎯 Requirements
- 2+ years in SaaS sales, CS, or AM with renewals.
- CRM proficiency (Salesforce) and managing renewals.
- Analytical skills to assess terms and upsell opportunities.
- Cross-functional collaboration and clear communication.
- Strong time management in a fast-paced environment.
- Financial acumen: SaaS metrics and forecasting renewals.
🎁 Benefits
- 100% employer-paid medical insurance
- Generous PTO, sick time, parental leave, holidays, and volunteer days
- RSU stock grants
- Professional development and training opportunities
- Monthly cell phone stipend
- Access to a mental health support platform for employees and dependents
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