Related skills
crm account management customer success salesforce healthcare📋 Description
- Serve as primary contact for client accounts; understand goals and needs.
- Partner with internal teams to define KPIs; monitor performance and issues.
- Identify opportunities within clients; support upsell and revenue growth.
- Build relationships with key stakeholders; communicate updates clearly.
- Monitor client satisfaction and account health; resolve issues promptly.
- Coordinate with cross-functional teams to support initiatives and contracts.
🎯 Requirements
- 5+ years in account management or customer-facing roles.
- Bachelor’s degree in business, sales, or related field preferred.
- Experience supporting client accounts and cross-functional work in fast-paced env.
- Familiarity with value-based care models is a plus.
- Strong communication and relationship-building skills.
- Detail-oriented; able to manage multiple priorities and deadlines.
🎁 Benefits
- Mission-driven: transforming cardiovascular care.
- Fast-paced and agile: quick iterations and experimentation.
- Remote-first: flexibility, autonomy, trust.
- Value diversity and inclusion.
- We care about each other: mutual respect and support.
- Equal opportunity employer: inclusive hiring.
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