Related skills
customer support account management data analysis saas onboarding📋 Description
- Onboard clients and ensure successful platform setup.
- Provide day-to-day client support and issue resolution.
- Troubleshoot job postings, account access, and platform questions.
- Monitor inbound inquiries and route to resolution.
- Maintain data accuracy and assist with data reporting.
🎯 Requirements
- Curiosity about technology, marketplaces, or online platforms.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Interest in CRE clients within tech, recruiting, and SaaS.
- Comfortable working with data in spreadsheets and systems.
- Experience with technical tools, customer support software, or data analysis is beneficial.
🎁 Benefits
- Competitive compensation and benefits package.
- Medical, Dental and Vision Insurance.
- Short and Long Term Disability Insurance.
- 401K retirement plan.
- Flexible Spending Account (FSA).
- Unlimited vacation days.
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