Related skills
b2b saas account management fintech analytics customer success📋 Description
- Manage, retain, and expand existing client relationships.
- Collaborate with the Account Executive team to onboard new clients.
- Build relationships to maximize adoption of Rho product suite.
- Guide senior stakeholders to unlock full value and adoption strategy.
- Track key account metrics like revenue growth and retention.
- Identify upsell opportunities and deliver consultative value.
🎯 Requirements
- 2+ years of professional experience in a client-facing Customer Success role
- Experience managing large-scale implementations with 50+ users
- Strong written and verbal communication skills
- Track record of managing a large portfolio of clients efficiently and at scale
- Prior experience working in B2B SaaS, high-growth preferable
- BA degree or higher
🎁 Benefits
- Equity
- Healthcare benefits
- Paid time off
- Diversity and inclusive culture
- Ongoing professional growth opportunities
- Collaborative fintech environment
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