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data analytics account management fintech customer success salesforceπ Description
- Own renewals and expansion across 50-70 strategic accounts.
- Align account plans with client objectives and resident impact.
- Collaborate with Sales, CS, Product, and Ops for onboarding and value.
- Monitor account health; identify risk and coordinate mitigations.
- Build relationships with executive stakeholders and day-to-day operators.
- Lead cadence meetings and QBRs; use data to tell a story and plan next steps.
π― Requirements
- Commercial real estate experience and acumen.
- Proven ability to drive growth and revenue targets.
- Resourceful, proactive self-starter in fast paced environments.
- Excellent verbal, written, and interpersonal communication.
- Technical proficiency to navigate internal and external challenges.
- Familiarity with Salesforce, Jira, and analytics/reporting tools.
π Benefits
- Remote first work environment.
- Generous PTO and 14 holidays.
- Comprehensive health coverage.
- Employer funded Health Savings Account HSA.
- 12 weeks paid parental leave.
- 401(k) with 4% company match (US).
- Tuition reimbursement for qualified programs.
- Professional development stipend.
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