Related skills
looker salesforce saas tableau meddpicc📋 Description
- Own a portfolio of customers to ensure adoption and retention.
- Develop and execute account plans to drive renewals, reduce churn, and uncover expansion opportunities.
- Present and negotiate renewal proposals; structure multi-year options; manage contract value.
- Monitor customer health using analytics, telemetry, and insights to address risks early.
- Collaborate cross-functionally with Legal, Sales Operations, and Renewals teams to ensure smooth contracting, forecasting, and reporting processes.
- Maintain product knowledge and deliver consultative guidance to drive configuration optimization and feature adoption.
🎯 Requirements
- 7+ years of combined customer-facing experience, including Account Management, Customer Success, or Renewals.
- 4+ years of proven success managing renewals and growth within a SaaS environment.
- Experience using Salesforce (SFDC) and analytics tools such as Gainsight, Tableau, or Looker.
- Bachelor's degree or equivalent experience.
🎁 Benefits
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
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