Related skills
looker salesforce tableau meddpicc gainsight📋 Description
- Own a portfolio of existing customers to drive adoption and retention.
- Develop account plans to drive renewals and expand opportunities.
- Present and negotiate renewal proposals and multi-year options.
- Monitor customer health using usage analytics and insights.
- Collaborate with Legal, Sales Ops, and Renewals on contracts and forecasting.
- Maintain product knowledge and drive feature adoption.
🎯 Requirements
- 7+ years of combined customer-facing experience in Account Management, CS, or Renewals.
- 4+ years managing renewals and growth within a SaaS environment.
- Experience using Salesforce (SFDC) and analytics tools like Gainsight, Tableau, or Looker.
- Bachelor's degree or equivalent experience.
🎁 Benefits
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
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