Related skills
crm hubspot salesforce saas b2b📋 Description
- Develop and maintain relationships with enterprise clients to ensure satisfaction.
- Serve as the main contact for existing enterprise accounts with exceptional service.
- Engage with clients to understand evolving business needs and goals.
- Lead account growth by identifying upsell and cross-sell opportunities.
- Lead quarterly business reviews (QBRs) to demonstrate value and discuss metrics.
- Collaborate with Sales, Marketing, and Product teams to align on client needs and feedback.
🎯 Requirements
- 3+ years of experience in account management, client success, or sales.
- Experience in SaaS, B2B, or mental health industries is highly preferred.
- Experience working with Payers or EAPs.
- Proven track record of managing and growing enterprise-level client relationships.
- Excellent communication and interpersonal skills with senior executives.
- CRM proficiency (Salesforce, HubSpot) and data-driven decision-making.
🎁 Benefits
- Comprehensive Medical, Dental and Vision coverage since day one
- Pre-tax benefits: HSA/FSA
- 401k with matching up to 4%
- Voluntary benefits including disability, basic life, pet insurance
- Monthly Wellness Stipend to promote self-care
- Flexible PTO and Remote First Environment
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