Account Manager

📋 Description

• Proactively manage existing customers to drive delight and revenue.
• Primary contact for accounts via phone and email.
• Follow up on leads and onboard new accounts.
• Pursue upsell and cross-sell within existing accounts.
• Maintain customer interactions in Salesforce.
• Meet monthly revenue and activity targets.

🎯 Requirements

• Experience in account management/sales, ideally tech/B2B.
• Passion for account management with customer experience focus.
• Ability to listen, understand needs, and respond quickly with multiple accounts.
• Self motivated and proactive.
• Excellent verbal and written communication.
• Strong problem solving and multitasking skills.

🎁 Benefits

• 25 days holiday, rising with years.
• Matched pension and private healthcare.
• Life insurance.
• Cycle to work scheme and season ticket loan.
• Flexible work schedules with hybrid/remote options for some roles.
• Work From Anywhere program.