Related skills
crm forecasting renewals upsell expansion selling📋 Description
- Own and deliver expansion ARR and renewal outcomes.
- Identify, qualify, and close upsell/cross-sell opportunities.
- Lead renewal strategy and pricing discipline.
- Manage high-volume install base with structured outreach and cadences.
- Build account plans for wallet-share growth and product adoption.
- Maintain forecasting and CRM documentation for expansion/renewal pipeline.
- Coordinate cross-functional CX, Product, and Solutions teams.
- Transition higher-complexity accounts to segment leaders when applicable.
🎯 Requirements
- 5+ years in related role or equivalent experience.
- Account management or expansion-focused sales exp.
- Proven ability to manage recurring revenue relationships.
- Strong discovery and value articulation skills.
- Experience using CRM systems and structured sales methods.
- Familiarity with renewal and expansion sales frameworks.
- University degree preferred.
- Experience managing high-volume account portfolios is a plus.
🎁 Benefits
- Collaborative, inclusive work environment.
- Global team with diverse perspectives.
- Opportunities to shape the future of communications.
- Flexible work arrangements (hybrid/remote).
- Access to resources and an equal opportunity employer.
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