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crm salesforce saas renewals pipeline management📋 Description
- Manage up to 12 existing accounts, focusing on retention and in-year growth
- Leverage reviews and relationships with champions to uncover new opportunities
- Partner with solution consulting to deliver tailored demos for use cases
- Forecast and manage pipeline in Gong and Salesforce
- Build ROI models ahead of renewals to justify spend
- Lead adoption efforts to drive self-service on PolyAI and run 1toMany workshops
🎯 Requirements
- 4+ years in Account Management owning renewals and expansions
- Proven value-selling with executives, business and technical leaders
- Sales experience with a call center operations background
- Previous AI experience is nice to have
- Understand ROI modeling and its impact on decisions
- Track record of meeting/exceeding retention goals and quota
🎁 Benefits
- Equity via employee stock options plan
- Medical, dental and vision coverage
- Life Insurance
- STD and LTD
- 401(k) plan eligibility
- WFH allowance and flexible PTO
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