Related skills
account management fintech analytics upselling spanishπ Description
- Manage and maintain relationships with VIP / high-value clients.
- Act as the main point of contact for assigned accounts.
- Provide personalized service and proactive communication.
- Monitor client activity and performance metrics.
- Identify opportunities for upselling and cross-selling.
- Develop strategies to increase client retention and lifetime value.
π― Requirements
- Fluency in Spanish (mandatory)
- Good command of English (written and spoken)
- Previous experience as an Account Manager, VIP Manager, or similar role
- Experience in iGaming / fintech / online services (preferred)
- Analytical mindset with ability to interpret client data
- Results-driven with strong focus on revenue and retention
π Benefits
- GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals.
- DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success.
- BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.
- Strong sales, negotiation, and communication skills.
- High level of responsibility.
- Experience or strong ability in cross-selling and identifying revenue opportunities.
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