Related skills
storytelling account management data analysis customer success partnerships📋 Description
- Account management of Midlands independent retailers.
- Remote role with at least 3 days/week travel in Midlands.
- Use data and insights to influence decisions and drive digital growth.
- Present findings with storytelling and clear visuals to guide actions.
- Collaborate with customers and Autotrader teams to deliver outcomes.
- Direct impact on customers’ businesses and digital retail future.
🎯 Requirements
- Proven experience in B2B account management role
- Track record of achieving commercial KPIs (revenue growth, product uptake, retention)
- Strong commercial acumen; identify growth and mitigate risk via questioning/listening
- Confident communicating with customers and influencing decisions
- Experience turning data and insight into actionable recommendations
- Passion for customer success and digital transformation
🎁 Benefits
- Salary £40k-£50k plus 10% of salary in shares vesting over 3 years
- 28 days holiday plus bank holidays
- Pension: 7% employer, 5% employee contributions
- Private medical cover and enhanced family leave
- Car salary sacrifice and share-save options
- 24/7 online GP and dentist plus wellbeing support
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