Account Manager

📋 Description

• Build, manage and grow a portfolio of B2B customer accounts.
• Convert Tier 1 inbound leads into active customers and long-term relationships.
• Identify opportunities to increase customer spend, engagement and retention.
• Drive upsell and cross-sell across Prezzee's products and solutions.
• Develop strong relationships with key customers as their primary contact.
• Conduct regular check-ins and onboarding for new customers.

🎯 Requirements

• Proven experience in account management, sales, customer success or business development.
• Strong relationship management and ability to build long-term partnerships.
• Experience converting inbound leads into active customers or managed accounts.
• Commercially minded with financial acumen and ability to work with sales, margin and KPI targets.
• Proven ability to identify upsell, cross-sell and growth opportunities.
• Excellent communication, presentation and stakeholder management skills.

🎁 Benefits

• Prezzeeversary Leave – Extra day of annual leave for each year with us.
• BirthYay Leave – Paid day off in your birthday month.
• ClassPass Membership – Wellness, fitness and beauty credits.
• Flexible Work Perks – Flexible hours and remote-friendly days.
• Office Allowance – One-time support for your office setup.
• Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.