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account management customer success salesforce saas mid-market📋 Description
- Maintain a $3M-$4M book of business.
- Create & deliver quarterly business reviews & proposals.
- Identify new opportunities within existing client portfolio.
- Lead client renewals to ensure satisfaction and retention.
- Cultivate C-suite relationships and act as trusted advisor.
- Maintain renewal and cross-sell forecast; partner with CSM.
🎯 Requirements
- 3+ years in SaaS account management
- SaaS sales track record of meeting goals
- Experience selling Professional Services with SaaS
- Excellent written and verbal communication; highly organized
- Experience with change management in large organizations
- Proficient in Salesforce
🎁 Benefits
- Competitive salaries and equity packages
- Retirement accounts and comprehensive benefits
- Global benefits aligned to regional requirements
- Flexible work arrangements for global teams
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