Establish, manage, and nurture long-term relationships with Pros to drive engagement and growth
Serve as primary contact for your portfolio; ensure clear communication and follow-through
Support contract renewals by addressing concerns and reinforcing value
Identify opportunities to grow accounts via upselling and cross-selling add-ons
Provide ongoing support to ensure Pros have a seamless experience with our solutions
Analyze account performance and product usage to optimize retention and expansion

🎯 Requirements

Bachelor's degree or equivalent work experience
2+ years in account management, customer success, sales, or support in SaaS
Experience managing mid-market accounts ($20K–$200K ARR) with retention/expansion
CRM proficiency (e.g., Salesforce) for tracking, reporting, and pipeline management
Strong consultative selling and negotiation skills grounded in data and insights
Experience using AI tools to increase quality and efficiency

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Business & Management Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot