Related skills
crm account management data analysis customer success salesforce📋 Description
- Establish and nurture relationships with Pros to drive engagement
- Serve as primary contact for Pros, aligning on goals
- Support contract renewals by addressing concerns and value
- Identify and execute upsell and cross-sell opportunities
- Provide ongoing support for a seamless solution experience
- Analyze account performance and optimize retention
🎯 Requirements
- 2+ years in account management, sales, or customer success
- Strong ability to build relationships in a B2B environment
- CRM proficiency, e.g., Salesforce
- Experience managing mid-market accounts ($20K-$200K ARR)
- Strong consultative sales and negotiation skills
- Thrives in an early-stage role and provides feedback
🎁 Benefits
- Remote work with flexible collaboration
- Culture focused on growth and impact
- Equal opportunity employer with inclusive policies
- Career development and mentoring opportunities
- Competitive location-based compensation
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