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ai ccaas nice cxone genesys cloud cx📋 Description
- Generate new business revenue through CCaaS, AI, CX, and digital transformation solutions.
- Develop and execute strategic account plans to identify and penetrate target accounts.
- Prospect and create pipeline via outbound BD, partners, networking, referrals.
- Engage CIOs, COOs, CX leaders, Contact Center leaders, and Operations executives.
- Lead complex sales cycles from discovery through negotiation and close.
- Collaborate with Solution Architects, Consulting, Delivery and Partners to tailor solutions.
🎯 Requirements
- 10+ years of mid-market to enterprise consultative solution selling.
- 4+ years selling CCaaS, Contact Center, CX, SaaS, or related tech.
- Proven success generating net-new opportunities and closing complex enterprise deals.
- Track record of achieving or exceeding sales quotas.
- Experience managing multi-stakeholder enterprise sales processes.
- Strong understanding of CX operations, contact center modernization, AI, and automation.
🎁 Benefits
- Medical, dental, vision
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time off
- Eligible for annual incentive program
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