Account Executive

📋 Description

• Immerse yourself in the AI ecosystem to identify, engage, and win startups.
• Own relationships with high-potential AI accounts; primary business/tech contact.
• Advocate for customers internally, working with support and engineering to remove roadblocks.
• Drive account growth by maintaining contact and identifying new opportunities.
• Manage and negotiate contract renewals, driving expansion and upsell opportunities.
• Partner with marketing, product, and customer success to deliver a best-in-class experience.

🎯 Requirements

• 3+ years as AE or account manager for technical products or as sales engineer.
• Cloud Infrastructure and AI experience preferred.
• Self-starter, timely, and able to prioritize tasks efficiently.
• Experience contributing to onboarding and customer success pipelines; able to implement.
• Friendly, professional with strong written/phone communication; strong follow-up.
• Relationship management experience; able to gather and convey customer feedback.

🎁 Benefits

• Career development with conferences, training, and LinkedIn Learning.
• Well-being focus: EAP, local meetups, flexible time off (varies by location).
• DigitalOcean is an equal-opportunity employer and values inclusion.